Refund Policy

Refund Policy

Snarklore products are made to order. Because each item is produced specifically for your order, we do not accept returns or exchanges for buyer’s remorse, or when the wrong size or color was ordered.

Damaged, Defective, Misprinted, or Incorrect Items

If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact Snarklore through our Contact page within 30 days of delivery. Include your order number and clear photos showing the issue. If the claim is approved, we will arrange a replacement or refund as appropriate. You do not need to return an item unless we specifically ask you to do so.

Lost Packages

If your package appears to be lost in transit, please contact us within 30 days after the estimated delivery date so we can investigate and, when eligible, arrange a replacement or refund.

Wrong Size, Color, or Change of Mind

We do not provide refunds, returns, or exchanges when the customer selected the wrong size or color, or simply changes their mind. Please review product descriptions and size guides carefully before ordering.

Incorrect or Undeliverable Address

Please verify your shipping address before placing your order. If an order is returned because the address supplied at checkout was incorrect or incomplete, reshipping may be available, but additional shipping charges may apply.

Returned Packages

Packages returned to the fulfillment facility may only be held for a limited period. If a returned package is eligible for reshipment, any applicable reshipping charge must be paid before it is sent again.

This policy reflects the made-to-order fulfillment and return rules used by our fulfillment provider, Printful, and does not limit any rights that cannot legally be waived under applicable consumer law.